beadylee is taking a short break
Everything in my store is handmade by me, so each item will be unique. All my beads are annealed in a digital kiln for strength and durability and I inspect all items for quality prior to despatch, but please note that the nature of handmade items may mean that they are not as “perfect” as shop bought item – ie: beads may not be exactly identical in size and shape. However this is part of their charm and is the sign of something artisan, rather than something mass produced.
Returns & exchanges
Payment
I currently accept payment by credit or debit card through Paypal.
Shipping
Shipping prices are clearly stated, and include packaging.
Postage to the UK will be by standard first class post, unless your order value is more than £20, in which case a tracked delivery method will be used.
Postage to the USA will be by standard air mail, which is NOT tracked. If you would like tracked delivery, please contact me, but please note that the cost for this is $10.
I aim to despatch all items as fast as possible, but please allow 5 working days from the time of order for receipt (or 12 days to the USA/Worldwide). If you believe your item has been lost in transit, please contact me as soon as possible to advise me. Please note that international orders will not be considered "lost in transit" until 25 working days from date of order.
All items are shipped from the UK and postage prices do NOT include any local customs or import charges that you may incur due to shipping the item overseas.
All items are well packed prior to sending but if an item is damaged during shipping then I must be contacted as soon as possible.
Additional policies and FAQs
I try to take photographs that are as accurate as possible, but due to the difference in various monitors, colours may vary from the actual item. I also describe my items as accurately as possible, so please check actual sizes quoted in the item description, as the pictures of the finished items appear larger than they are in reality.
All items, images and descriptions are copyright.
Applicable Law & Limit of Liability
UK law applies to all listings in my Etsy Store. To the extent permitted by law, the purchaser agrees to hold Lisa Kane (Beady Lee) free from liability for any incidental, economic or consequential damages arising from the use of items purchased.